FAQ’s
Do you ship internationally?
Yes, we ship to over 220 countries. Please note, most orders arrive duty free, however you may be subject to import duties and taxes once a shipment reaches your country. We are not responsible and have no control over these fees. Your order will ship out within 1 business day and will arrive within 8 to 12 business days.
Eau de toilette vs eau de parfum: What’s the difference?
The difference is simply the amount or concentration of oils in the fragrance. Eau de parfum has a higher concentration than eau de toilette, making it a stronger fragrance. There is also pure perfume, which has the highest concentration, and eau de cologne, which has the lowest concentration of oils.
What is a tester?
Testers are even more discounted than the fancy boxed versions and are great if you don’t have a need for the fancy box. Testers are 100% authentic, fresh and completely full just like the original fragrance, however they are meant for the counter in a department store. Testers often come in a plain white box but sometimes they do not have a cap or a box. The savings on the packaging means you save even more!
How much is the delivery?
We offer FREE courier delivery worldwide. Delivery is within 8 to 12 business days.
My perfume does not spray, nothing comes out, is it broken?
To get your fragrance spraying again please follow these instructions below:
- Hold one finger against the spray nozzle.
- Use your other finger to pump the spray 10-15x.
- Remove your finger from the spray nozzle.
- Pump the spray another 10-15x as needed.
- Allow the fragrance bottle to settle for 5-10 minutes.
Your fragrance bottle should be fully functional now! If you are still having problems, you can repeat steps 1-5.
For further assistance, please email us at support@perfumedropstore.com