Privacy Policy

Last updated: August 19, 2025

Perfume Dropstore (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website perfumedropstore.com or use our services.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

• Contact details: name, email address, phone number, billing and shipping address.

• Account details: username, password (if account creation is offered).

• Payment information: collected and processed securely through our payment providers (we do not store full card details).

• Technical data: IP address, browser type, device information, cookies, and usage data.

• Order data: purchase history, preferences, and interactions with our website.

2. How We Use Your Information

We use your data to:

• Process and fulfill orders.

• Communicate order updates and customer support.

• Improve website performance and user experience.

• Detect, prevent, and address technical or security issues.

• Provide marketing communications (only if you opt-in).

Legal bases for processing (GDPR):

• Consent (e.g., email marketing, cookies).

• Contract (to process your order and deliver products).

• Legal obligation (tax, accounting, fraud prevention).

• Legitimate interests (to improve services and prevent abuse).

3. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences.

• Analyze traffic and usage patterns.

• Deliver personalized ads (if applicable).

You may control cookies via your browser settings. For targeted advertising, you can opt out using tools such as Google Ads Settings or Network Advertising Initiative.

4. Sharing of Information

We do not sell your personal information. We may share data with:

• Service providers (e.g., payment processors, shipping couriers, analytics tools).

• Legal authorities if required by law.

• Business transfers in the event of a merger, acquisition, or sale of assets.

5. Data Retention

We retain personal information only as long as necessary to:

• Complete transactions and provide services.

• Comply with legal and tax obligations.

• Resolve disputes and enforce agreements.

When data is no longer needed, we securely delete or anonymize it.

6. International Data Transfers

As we operate globally, your data may be transferred and stored outside your country (including the United States and South Africa). Where required, we use legal safeguards such as Standard Contractual Clauses (SCCs) to protect your data.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access & Correction – Request access to your personal data and correct inaccuracies.

• Deletion – Request deletion of your data (“right to be forgotten”).

• Restriction & Objection – Restrict or object to certain types of processing.

• Data Portability – Request a copy of your data in a machine-readable format.

California residents (CCPA): You have the right to opt out of the sale of your personal data, request disclosure of what we collect, and request deletion.

European users (GDPR): You may exercise your rights by contacting us (see Section 11).

8. Children’s Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal information from minors. If we learn that data from a child has been collected, we will delete it immediately.

9. Data Security

We use industry-standard measures (encryption, secure servers, firewalls) to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last updated” date. Continued use of our website means you accept the updated policy.

11. Contact Us

If you have any questions or privacy-related requests, please contact us:

Perfume Dropstore (Pty) Ltd
📍 3 Hope Street, George, 6529, South Africa
📧 Email: sales@perfumedropstore.com
📞 Tel: +27 69 501 6902